‘Do you do diet coffees?’
‘Diet coffees? I’m not sure. What exactly do you mean by a diet coffee?’
‘The beans are mixed with antioxidants and a blend of special herbs.’
‘No, I’m sorry, we don’t do that here. We can do you a herbal tea?’
‘No, it’s ok, I’ll have a normal coffee – less calories. Do you use full fat milk or semi-skimmed?’
‘We can do either. Would you like semi-skimmed?’
‘Yes, please – or just skimmed if you’ve got it.’
‘No problem. Will that be all?’
‘No, I’ll have one of those chocolate brownies as well, please.’